I purchased a basic subscription as I have a basic business and it was so limited in its offering as to be unusable - Im surprised it's even legal to sell customers this, it should be reported and will be if I do not receive a satisfactory outcome. Extremely dissatisfied and would like my order cancelled and money refunded.
Sorry to hear that Amelia didn't suit your business.
Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from purchase you will see the "Request Refund" button.
If you don't see it, and you're using a screen with width lower than 1600px, you will need to scroll through that screen horizontally to see the button.
After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted, and that you will receive your refund in 5 - 7 business days.
I purchased a basic subscription as I have a basic business and it was so limited in its offering as to be unusable - Im surprised it's even legal to sell customers this, it should be reported and will be if I do not receive a satisfactory outcome. Extremely dissatisfied and would like my order cancelled and money refunded.
I have not used the plugin at all.
Hi, Tania!
Sorry to hear that Amelia didn't suit your business.
Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from purchase you will see the "Request Refund" button.
If you don't see it, and you're using a screen with width lower than 1600px, you will need to scroll through that screen horizontally to see the button.
After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted, and that you will receive your refund in 5 - 7 business days.
Best Regards.