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  Public Ticket #2777888
Services and "Minimum Capacity"
Closed

Comments

  • Henrik started the conversation
    May 16, 2021 at 9:48am

    Dear Amelia-support-team,


    I just noticed that the "Minimum Capacity" setting of the services has no effect on the booking process...

    For example I have made a service that reqiure at least 2 persons for it to be started (Min Capacity == 2) but it is still possible to make a single booking and not to bring anyone with you.


    Maybe I'm missing something here, does this work as intended?


    Kind regards
    Henrik

  • [deleted] replied
    May 18, 2021 at 10:53pm

    Hi, Henrik!

    Sorry for the delayed response.

    Are your services group services or they can be booked by separate people? 

    At the moment, if you set capacity to minimum 2 and maximum 4 attendees, it can work in Amelia only if it's a group appointment, in other words when the "Allow booking below minimum capacity" option is disabled in Amelia -> Settings -> Appointments. If this option is enabled, appointments become available for multiple bookings at the same time slot, but also the minimum capacity settings aren't being applied anymore (that's why an appointment can be booked by one person even if the minimum capacity is set to 2).

    You can suggest that as a feature request here, or check if this request was already submitted and vote for it. 

    Best Regards.

  • Henrik replied
    May 19, 2021 at 5:57pm

    Hi Liza,

    thats what I was missing, I completely forgot about that setting.
    Thanks for pointing that out and for the help Liza.

    Ticket can be closed.

    Kind regards, Henrik

  • [deleted] replied
    May 19, 2021 at 9:18pm

    Hi, Henrik!

    I'm glad I could help.

    Please let us know if you have any other questions.

    Best Regards.