We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Is it possible to allow new customers to only book services from one category or only book certain services. ie. not all bookable services are available until they have been opened up to them
My client needs her new customers to do a face to face induction before they can freely book time whenever they like. I’m looking at the best way to facilitate this using the Amelia plugin.
Thanks,
Sally
Hi, Sally!
Thank you for your inquiry.
At the moment, there's no feature that would restrict user's access to the booking forms on the front-end in Amelia.
However, I believe it can be achieved with some other plugin: you can add Amelia's booking form with these Services only to a page that is available for the public, and the rest of the Services - to the pages that are available only for logged-in users.
Please let us know if you have any other questions.
Best Regards.
Hi Liza,
Many thanks for your response to my question.
I'm trying to understand comment about using another plugin. Would this me possible with one installation of Amelia ? Customers can either book services available to everyone or difference services if they login. Which plugin would allow this?
Kind regards,
Sally
Hi, Sally!
Sorry for the delayed response, we don't work on weekends.
Yes, you can add Amelia on unlimited numbers of pages. The only thing that matters is the number of domains, since the Basic plan, for example, can be installed on only one domain. This is the only limitation in Amelia. Thus, you can create some pages available for logged-in users, and some pages available for the public.
Unfortunately, I can't tell you precisely which plugin will suit the best. Basically, any plugin for access restriction.
Best Regards.