We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I have an issue with my charts: if I create more than one chart connected to the same table, the result is that the table loops its loading infinitely.
To be precise, this behavior is on a table created by uploading an excel file.
Thanks
Hi Emanuele
Thank you for reaching out to us.
We will look into this and get back to you as soon as possible.
Thank you for your time and patience.
Hi Emanuele
Thank you for your patience.
Multiple charts created from the same source will not work properly on the page. You can create duplicate tables, and then create charts from those duplicate tables.