I am wanting to insert some code in the table as a link so I can track outbound clicks through google analytics. I have attached a photo of the code I am trying to insert. Everytime I attempt to insert it it deletes.
Since you already created the table you will not be able to manually change the type to multi-line tring, this option will appear only when the table is being created, but since this link is not longer than 255 characters you can select the column type String from that dropdown menu and it will work as well.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, as well as the table ID, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi,
I am wanting to insert some code in the table as a link so I can track outbound clicks through google analytics. I have attached a photo of the code I am trying to insert. Everytime I attempt to insert it it deletes.
Can you help
Hi Julian
Thank you for reaching out to us.
How are you trying to add this code?
If you set the column type to multi-line string and paste this code it will display properly as you can see on the image below
Hi,
Thanks for your help,
There is no option for "multi line string"
You are most welcome
Since you already created the table you will not be able to manually change the type to multi-line tring, this option will appear only when the table is being created, but since this link is not longer than 255 characters you can select the column type String from that dropdown menu and it will work as well.
Do let me know if this helps.
Hi,
Thanks for getting back to me so quickly,
When I attempt to save the table the code disappears and does not save.
I tried in a fresh manual table as well and it has the same problem.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, as well as the table ID, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi -
How is the fix going?
KINd Regards,
Julian
Hi Julian
Thank you for your patience.
I forwarded this to our developers to take a look, I will update you with any new information I get.
Hi Julian
Thank you for your patience.
Libxml version is outdated. Please update it (check with the hosting provider), delete cache from the server, and try again.