As previously announced via banners and our newsletters, support is no longer available through this platform.
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Hi, I make changes in working hours and there´s no change in the web. At first, I thought it was because of the config of wordpress date format, but not.
In Amelia I have from 8:00 to 13:50 and from 16: to 17:50, but in web appears from 10:00 to 13:00 and 15:20 to 18:50. I don´t know what´s happenig and it´s urgent, my client is ungry. Thanks.
I´ve just find the trouble. The plugin takes the dates from employee, not from general adjustments. Why is it for?
Hi, Encarni!
Thank you for choosing Amelia.
That's correct: Services availability depends on the Employee's working hours, and not on the Company's working hours in Amelia Settings.
Basically, the Working hours that you set in Amelia settings are meant to indicate the average opening hours of the company. But in most cases, Employees have their own schedules, that's why their working hours determine available slots.
Please let me know if you have any other questions.
Best regards.