I would like to make a suggestion: How about an app that a receptionist can use to make bookings. We do have those customers that don't want to book online and wish to book telephonically.
I really would not like to give my receptionist access to the back end of my website.
They can still visit the page from an incognito window (or simply not logged into your website), and book in your customer's stead.
They would see the calendar, available time slots, enter customer's credentials, just like the customer. It's important not to do this while logged in because if they are logged in, the data they enter for one customer will be saved and linked to the currently logged-in user.
I would like to make a suggestion: How about an app that a receptionist can use to make bookings. We do have those customers that don't want to book online and wish to book telephonically.
I really would not like to give my receptionist access to the back end of my website.
What is your recommendation in this regard?
Hello Hilda
They can still visit the page from an incognito window (or simply not logged into your website), and book in your customer's stead.
They would see the calendar, available time slots, enter customer's credentials, just like the customer. It's important not to do this while logged in because if they are logged in, the data they enter for one customer will be saved and linked to the currently logged-in user.
Kind Regards,
Aleksandar Vuković
[email protected]
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