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Okay
  Public Ticket #2773909
Amelia Install
Closed

Comments

  •  1
    Prokop Suchanek started the conversation


    I bought your plugin and installed on a clean site. Right from the start, it gives error 500. Anyone knows why this would happen? PHP extensions?

    https://paste.pics/CFII9

  • [deleted] replied

    Hi Prokop,

    thank you for contacting; I still have your ticket open regarding this issue, we will have a solution todaysmile.png

  •  1
    Prokop Suchanek replied

    Great we are looking forward to it

  • [deleted] replied

    Hi Prokop,

    I have responded to your other ticket with our findingssmile.png

    Please refer to it for further correspondence regarding this issue.

    Thank you!