Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay
  Public Ticket #2773842
Adding the custom fields and extra options in the notification mail
Closed

Comments

  • Arne started the conversation
    May 11, 2021 at 10:01am

    Hello,

    I have several services (about 20) within amelia, each with their own custom fields (10 fields per service, some are the same across different services), each service has the option to choose all other services as an extra (not on the package way). If I want to add all completed fields and extras to the notification mails and place them in the google appointment, can I do this in a simple way so that I do not have to add all fields to the mail manually?

    Thanks in advance,
    kind regards,
    Arne

  • [deleted] replied
    May 12, 2021 at 10:22am

    Hi Arne,

    thank you for reaching out to us!

    Unfortunately fields would have to be added manually, by going to Amelia > Notifications > Placeholders, and add the custom fields. However, please bear in mind if you don't have the same custom fields for all services, they will appear as blank placeholder in the email sent for a service that does not have a certain field included.

    At the moment notifications are split by an action (approved, cancelled, reminder) and not per service, I apologize.

     You can suggest that as a feature request here, or check if there is such request there and vote for it. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.


  • Arne replied
    May 12, 2021 at 12:10pm

    Hello,

    Thank you for your answer, 2 more question:

    • If I place the placeholders (custom fields and extra options) each on a new line, will an empty line be printed in that case if the field or the extra option is empty or will the label of the custom field be printed? If this is not the case, then I can simply print all fields and extras in the notification mails without it becoming unnecessarily long due to empty lines.
    • Is there a possibility to work with if statements to check if the field is not empty and in that case to print the field?

    Thanks in advance,
    kind regards,
    Arne

  • [deleted] replied
    May 13, 2021 at 4:46pm

    Hi Arne,

    thank you for contacting backsmile.png 

    They will show up empty for the service they are not assigned to.

    For example, for service A you have a custom field that says "welcome".

    For service B you don't have a placeholder.

    If you place this placeholder into Appointment Approved notification, and someone books service B, this placeholder will "disappear"; it should show as an empty space (empty line) in the email person receives.

    9144900714.png

    My custom field is for service SN for example; I booked service named Second Service, and received this email:

    In case that someone picked SN service, they would see the custom field content.

    I hope this helpssmile.png