I have several services (about 20) within amelia, each with their own custom fields (10 fields per service, some are the same across different services), each service has the option to choose all other services as an extra (not on the package way). If I want to add all completed fields and extras to the notification mails and place them in the google appointment, can I do this in a simple way so that I do not have to add all fields to the mail manually?
Unfortunately fields would have to be added manually, by going to Amelia > Notifications > Placeholders, and add the custom fields. However, please bear in mind if you don't have the same custom fields for all services, they will appear as blank placeholder in the email sent for a service that does not have a certain field included.
At the moment notifications are split by an action (approved, cancelled, reminder) and not per service, I apologize.
You can suggest that as a feature request here, or check if there is such request there and vote for it.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
If I place the placeholders (custom fields and extra options) each on a new line, will an empty line be printed in that case if the field or the extra option is empty or will the label of the custom field be printed? If this is not the case, then I can simply print all fields and extras in the notification mails without it becoming unnecessarily long due to empty lines.
Is there a possibility to work with if statements to check if the field is not empty and in that case to print the field?
They will show up empty for the service they are not assigned to.
For example, for service A you have a custom field that says "welcome".
For service B you don't have a placeholder.
If you place this placeholder into Appointment Approved notification, and someone books service B, this placeholder will "disappear"; it should show as an empty space (empty line) in the email person receives.
My custom field is for service SN for example; I booked service named Second Service, and received this email:
In case that someone picked SN service, they would see the custom field content.
Hello,
I have several services (about 20) within amelia, each with their own custom fields (10 fields per service, some are the same across different services), each service has the option to choose all other services as an extra (not on the package way). If I want to add all completed fields and extras to the notification mails and place them in the google appointment, can I do this in a simple way so that I do not have to add all fields to the mail manually?
Thanks in advance,
kind regards,
Arne
Hi Arne,
thank you for reaching out to us!
Unfortunately fields would have to be added manually, by going to Amelia > Notifications > Placeholders, and add the custom fields. However, please bear in mind if you don't have the same custom fields for all services, they will appear as blank placeholder in the email sent for a service that does not have a certain field included.
At the moment notifications are split by an action (approved, cancelled, reminder) and not per service, I apologize.
You can suggest that as a feature request here, or check if there is such request there and vote for it.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Hello,
Thank you for your answer, 2 more question:
Thanks in advance,
kind regards,
Arne
Hi Arne,
thank you for contacting back
They will show up empty for the service they are not assigned to.
For example, for service A you have a custom field that says "welcome".
For service B you don't have a placeholder.
If you place this placeholder into Appointment Approved notification, and someone books service B, this placeholder will "disappear"; it should show as an empty space (empty line) in the email person receives.
My custom field is for service SN for example; I booked service named Second Service, and received this email:
In case that someone picked SN service, they would see the custom field content.
I hope this helps