We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2773493
Selecting multiple hours
Closed

Comments

  • Nicolas started the conversation
    May 10, 2021 at 11:05pm

    Hi,

    I would like to know if is possible to give users the option to select more than one hour at the moment of book an appointment? What I'm using your plugin for is a room booking platform. So I need it to give the option of book a room for more than one slot.

    Please let me know if is possible.

    Thanks

  • Zadeh Media replied
    May 11, 2021 at 9:26am

    i have the same problem... 

  • [deleted] replied
    May 11, 2021 at 11:21am

    Hi, everyone!

    Unfortunately, it is not possible to book multiple appointments at once with current built-in features in Amelia. But it is on our to-do list for future updates.

    However, it can be achieved with two options.

    Option one: to use Recurring appointments. But it is suitable only if a customer books multiple appointments of the same service.

    Option two: Packages of Services - it is a feature that allows creating packages of multiple appointments (of the same or different services). In that case, the services that are included in the package and the number of appointments will be fixed, and the price will be set for the whole package. You can see more information here. Please note that the Packages feature is only available for Amelia Pro and Developer licenses.

    Please let me know if you have any other questions.

    Best Regards. 

  • [deleted] replied
    May 11, 2021 at 11:25am

    Nicolas,

    Also, if your clients book multiple time slots one after another, then it can be probably resolved by adding Extras to the Services. Each Extra can have a duration (for example, 1h) and price, so if the duration of the original Service is 1h, and then a Customer picks 3 Extras, then in total he/she will book a 4h-long time slot.

    Best Regards.