Are you using SMTP setup? Please check the points below:
SMTP Host – smtp.gmail.com
SMTP Port – 465 (SSL) or 587 (TLS)
SMTP Secure – SSL, TLS or Disabled
SMTP Username – Your Gmail address
SMTP Password – Your Gmail password
For Gmail, it is also necessary also to turn on the “Allow less secure apps” option in your Gmail account.
Also, issue with email notifications could be caused by several reasons:
1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings.
2. Your website has PHP version less than 7
3. The credentials are not correct
4. There's something else blocking the notifications from being sent.
5. If you're using Gmail, please make sure "Allow less secure apps" is enabled.
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on (for that please send a temporary WP Admin credentials, however, make sure to mark that reply as private, as this is a public ticket).
Hi,
I can not send email notifications like Appointment Approved or even a test mail.
I tried it with my google account and i also klicked to accept less secure apps.
It does not show any error.
Hi Marion,
thank you for reaching out to us!
Are you using SMTP setup? Please check the points below:
For Gmail, it is also necessary also to turn on the “Allow less secure apps” option in your Gmail account.
Also, issue with email notifications could be caused by several reasons:
1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings.
2. Your website has PHP version less than 7
3. The credentials are not correct
4. There's something else blocking the notifications from being sent.
5. If you're using Gmail, please make sure "Allow less secure apps" is enabled.
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on (for that please send a temporary WP Admin credentials, however, make sure to mark that reply as private, as this is a public ticket).