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  Public Ticket #2773047
Getting the appointment details into outlook notes
Closed

Comments

  •  4
    Anke started the conversation
    May 10, 2021 at 2:09pm

    Dear Sirs,

    I almost completed my first setup! My clients outlook has been connected but the appointment details are not transferred to outlook? Only the date and time and the kind of appointment?

    The customized questions as you can see in the picture should be added in the outlook notes part.

    Is this possible?

    Thank you and kind regards,

    Anke

  • [deleted] replied
    May 11, 2021 at 2:49pm

    Hi Anke,

    thank you for reaching out to us!

    You can go to Amelia > Settings > Integrations > Outlook, and in Description add the placeholders for the custom fields, so that they will show up on the Outlook.

  •  4
    Anke replied
    May 12, 2021 at 8:12am

    Thanks a lot; Solved and this ticket can be closed please