I have integrated Zoom meetings, and it's working super amazing.
One disturbing thing is the customer username shown on Zoom meetings is numbers (like 239384) instead of their name. This is a big issue, especially since the host doesn't know who is requesting to join the meeting. Any workaround on this?
Hi there,
I have integrated Zoom meetings, and it's working super amazing.
One disturbing thing is the customer username shown on Zoom meetings is numbers (like 239384) instead of their name. This is a big issue, especially since the host doesn't know who is requesting to join the meeting. Any workaround on this?
I am expecting a quick response this time!!!
Thanks!
Hi Dilawar,
thank you for reaching out to us
You can go to Amelia > Settings > Integrations > Zoom > Meeting Agenda, and add %customer_full_name% placeholder.
This should make the full name appear.
Thanks!