Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
I have added services to pages but the booking system is not being displayed properly on all devices. Please see attachment of the following page:
https://sandhouse.ie/marine-spa/treatments/face-treatments/obagi-signature-facial/
Hi Niall,
thank you for reaching out to us! I apologize for the later response, as we don't work on weekends.
Please go to Amelia > Customize > Reset the settings. Then set up the desired color scheme, and Save.
Hi Ivana,
I've followed your steps and unfortunately, it does not work. It seems to be a problem with Amelia and WP Rocket plugin. I disabled WP Rocket and Amelia displayed properly then. Is there a fix for this?
Hi Niall,
I see, thank you for letting me know.
I'd like to see what can be done here; may I kindly ask you to please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
Hi Niall,
thank you for the kind reply!
Unfortunately your previous message did not contain any information: