As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I have added services to pages but the booking system is not being displayed properly on all devices. Please see attachment of the following page:
https://sandhouse.ie/marine-spa/treatments/face-treatments/obagi-signature-facial/
Hi Niall,
thank you for reaching out to us! I apologize for the later response, as we don't work on weekends.
Please go to Amelia > Customize > Reset the settings. Then set up the desired color scheme, and Save.
Hi Ivana,
I've followed your steps and unfortunately, it does not work. It seems to be a problem with Amelia and WP Rocket plugin. I disabled WP Rocket and Amelia displayed properly then. Is there a fix for this?
Hi Niall,
I see, thank you for letting me know.
I'd like to see what can be done here; may I kindly ask you to please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
Hi Niall,
thank you for the kind reply!
Unfortunately your previous message did not contain any information: