Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Hi – we have Amelia, and Stripe linked up as our payment portal. Is it possible to setup Amelia's Service Packages to be auto renewed on a monthly basis? How would we go about this please?
Many thanks,
Keith
Hello Keith.
I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.
The suggestion has been forwarded to our management, and they'll check with our developers about adding the subscription-based feature in the future. At the moment, I don't have any ETA for this.
Kind Regards,
Aleksandar Vuković
[email protected]
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Thanks for forwarding on Aleksandar – however we'll need to implement this for our client, so will need to reach out to a developer. Presumably Stripe accommodates a renew process fairly easily once a customer is captured via Amelia, thereafter is the only way for Amelia to recognise a package renewal is by manually assign it back to the customer? Any guidance would be appreciated to help brief the developer.
Hello again Keith
Packages store customer's data, and the package's ID in wp_amelia_packages_to_customers and wp_amelia_payments database tables.
You would need to update these tables with each package renewal and that would be enough for Amelia. How you will set up that renewal, though, is not something I can provide. I hope it's enough.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables