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  Public Ticket #2772264
Customer Panel Reset Password Link
Closed

Comments

  • Neil started the conversation

    Hi folks, I'm sure it was there last year, I have the Amelia Customer panel on a page on my website, if the customer needs to reset password, the forgot password link sends an email to them with a 'LINK' which id simply a route back to the customer panel, not to the 'WordPress User reset password link' 

    I know where the e-mail is in Amelia, and I can see the link in that to customer panel.  

    Can anyone advise me of the variable string required to build / send the user a link back to the wordpress change password including the email address of the user please.

    Thanks - Neil

  • [deleted] replied

    Hi Neil,

    thank you for reaching out to us!

    I apologize for the later response, as we don't work on weekends.

    We can unfortunately only influence the customer Panel username and password; we are unable to reroute the email link to the other password change, as Amelia Customer Panel login and WP login are fully separate.