Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
To whom it may consern.
I active the amelia plugin.
I have error.
Please tell me how to deal with it.
Thank you.
Misa.
Hi Misa,
thank you for contacting
I apologize for the later response, as we don't work on weekends.
The maximum allowed database prefix for Amelia is 16 characters, and you have a longer prefix for tables in your database so this is why Amelia can't be installed properly. You need to shorten your database prefix first and then activate and deactivate Amelia.
You can download the Change Table Prefix plugin, which can easily lower the number of characters in the database's prefix. Just set that below 16 characters, and you'll be good to go.
If you have any further questions feel free to ask.