We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hey there, 1) we will need the option to create different tickets for the same event.
Like early bird, one or two bed rooms, normal Vs premium.
I didn't find a solution in your demos. It's it possible to make this?
2) It is important to have the events in the calendar view and to manage free capacities.
3) And: do you have a easy two way integration with Google calendar? So that services can't be booked, when there is already something in the calendar (like privat events)? Our team works with Google calendar so the services have to be booked into the normal calendar.
Thank you!
Hi Julia,
thank you for taking interest in Amelia, and for reaching out to us! I apologize for the later response, as we don't work on weekends.
1) we will need the option to create different tickets for the same event.
Like early bird, one or two bed rooms, normal Vs premium.
I didn't find a solution in your demos. It's it possible to make this?
Unfortunately events don't have multilevel tickets at the moment, I apologize.
2) It is important to have the events in the calendar view and to manage free capacities.
You can try our Event Calendar view layout. Can you please elaborate on free capacities?
3) And: do you have a easy two way integration with Google calendar? So that services can't be booked, when there is already something in the calendar (like privat events)? Our team works with Google calendar so the services have to be booked into the normal calendar.
Yes, it works exactly like that; when someone books an appointment in Amelia, it is shown in Google Calendar; when you put something in Google Calendar, that time and date will be unavailable in Amelia Booking.
I hope this helps