We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Is it possible to edit the booking buffer code so that we can make a 15 minute buffer before and after? The current minimum on Amelia is 30 minutes, and that would be VERY bad for my business ):
If there is ANY way to do this, that would be helpful. If I need to have a developer write custom code for it, that will be fine too.
Thank you,
DR
Hi Devan,
Thank you for your inquiry.
Yes, there is an option for this. To be able to see 15 minutes as an option in buffer time, go to the Settings page, open General Settings, and there you will find the option Default Time Slot Step. Set it to 15 minutes and then go back to the services and you will see 15 minutes as an option.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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