Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
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Not redirecting after booking the appointment to the page (URL) as set in the settings
Hello Jotte
I can't say what's going on without at least the URL to the page. This function works fine in Amelia, so I can't say what's happening with your website.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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Oh, this is WooCommerce, Jotte. Sorry I somehow missed that.
The "Redirect URL after booking" is working only when your customers click on the "Finish" button, on the Congratulations step in the form. That step, however, doesn't exist when WooCommerce is enabled, because the customer is redirected to the Cart, and then to the Checkout.
The issue on your site is that you didn't specify the Cart page for WooCommerce, in WooCommerce's Advanced settings:
So, Amelia tries to forward the appointment info to the cart, but since it's not there, it's redirected to the home page. There are two options here:
1. You can create the Cart page (if you don't already have it) using [woocommerce_cart] shortcode, and then select that page in WooCommerce's advanced settings.
2. You can go to the wp_options table in your database, search for "amelia_settings" option_name, and edit the row. In the option_value column search for "cart" - change that to "checkout", and Amelia will skip the cart page, and go directly to the checkout page.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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Hi Aleksandar,
Thanks! I'll just create a cart page then. So it's also not possible to add the appointment to the prefered calendar after booking with Woocommerce?
I'll keep your log-in credentials, your colleague Liza is working on another problem: Amelia is causing my buttons to block (when linking to anchor on same page; scrolling down is very slow).
https://tmsplugins.ticksy.com/ticket/2769707
Cheers & thanks for you asstistance.
You're welcome, Jotte
I see that Liza resolved the other issue, so I believe all's good now?
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables