We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
The plug-in looks great and I think is pretty much exactly what we looking for. However I'd like to know one thing if possible? If a customer books a service but then have to cancel, is there a way that we can credit them with a credit note automatically? Ideally this would come into effect within a certain time frame before the event takes place. I've seen that as a customer you can login and reschedule but I wondered if it is possible to cancel and receive a credit note?
HI Glenn Stevens,
Thank you for your purchase.
Sorry for late response, we did not work because we have national holidays.
At the moment, the only workaround is to use the deposit payments since we do not have credit note.
Maybe deposit can help you out.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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