We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2770530
decimal places in pie charts
Closed

Comments

  • Matt started the conversation
    May 6, 2021 at 10:00pm

    Hi, is it possible to display more than one decimal place in a pie chart? We're trying to display numbers with 2 decimal places but it rounds to 1.

    Thanks!

  • [deleted] replied
    May 7, 2021 at 1:18pm

    Hi Matt

    Thank you for reaching out to us.

    Chart engines do not inherit the number format you set up in wpDataTables, and there are no built-in options to change the number format in the chart, but you can use wpdatachart callbacks. Every chart exposes several options that customize its look and feel. Charts usually support custom options appropriate to that visualization.

    You can take a look at this page in our FAQ section and see how this can be done.

    I hope this helps, do let us know if there is anything else we can assist you with.


  • Matt replied
    May 13, 2021 at 2:04pm

    HI Blaženka,

    Is there any more specific instruction you could give? I'm trying to get Highcharts pie charts to allow 2 decimal places. I know what callbacks are but I have no idea where to even begin looking for information on how to achieve this.

    Thanks!

  • [deleted] replied
    May 14, 2021 at 10:28am

    Hi Matt

    The example I shared shows exactly how to change the number of decimal places in a column chart. I don't know how exactly the number of decimal places is changed for the pie chart, so I too would need to explore the API library, and that falls under customization which unfortunately is not included in the provided support.

    If there is anything else we can assist you with do let us know.