As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
I need to change my email address on my profile but it seems impossible. Please help me out with this.
Thanks and regards,
Charles
Hi Charles,
thank you for contacting us!
We can do this for you just please send me the old address and the new one, in a Private response to this ticket
Hi Charles,
thank you so much for the information!
I apologize for the later response, as we don't work on weekends.
I have forwarded your email for the change; it should be done shortly, and I will inform you
Hello Ivana
I would like to do the same.
I would like to change my profile email address at this portal https://store.tms-plugins.com/user/profile.
to the same email address I use at this portal https://tmsplugins.ticksy.com/
Hello Temper,
thank you for reaching out
Please open up a separate, private ticket so that you can provide me with your old email and new one.
Thank you!