Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #2770350
Time Slots Question
Closed

Comments

  • OLIVER DENSON started the conversation

    Hello, I've just installed the full paid version of the plugin and so far so good. The only issue I'm noticing is I need the ability to set time slots for Morning, Afternoon or Full Day for my services. 

    I was hoping I could pre-set times for a service and then label them but I don't see how this is possible. 

    I was imagining something like this:

    Service Name:
    9am - 1pm (Morning)
    1pm - 5pm (Afternoon)
    9am - 5pm (FULL DAY)

    We are a law company and offer our time as half day or full day which is quite standard and your website said this would suit a law agency, so I'm hoping this is possible.

    Kindly, Oliver

  • [deleted] replied

    Hi Oliver,

    thank you for reaching out to us!

    We could achieve this with "employees" (even if you don't have that many real employees, you can create fictional ones, for the purpose of the schedule).

    Set one employee, and go to their Work Hours tab. In one day, make 3 different schedules:

    9am - 1pm (Morning)
    1pm - 5pm (Afternoon)
    9am - 5pm (FULL DAY)

    Or, if you want these to be displayed with labels, create 3 employees, one for each schedule, and name them Morning, Afternoon, Full Day. Would this work well for you?

  • OLIVER DENSON replied

    I don’t think this would work because we only have one employee and we would need the time slots to be final . Meaning if someone booked the entire day then the other time slots would not be available. If there are three “employees” then that leaves two available slots. 

    I think I may have figured out a better way. 

    I’m using services and naming them “Service Name (half day) and Service Name (Full day) “ I then specify the duration of each service (4 hrs and 8 hours). This seems to work as when I select a full day service , the day is now greyed out for any other service option. 

    I do feel that the plug-in should accomplish this without such workarounds. I think a future addition would be the ability to set specific times and also the ability to label them. Maybe I don’t understand but setting durations and employee hours is one way but wouldn’t it make sense to set specific times throughout the day with the ability to label it too? 

    I’ll keep playing with it to make sure it works for us. The plug-in is great and really clean I’m just finding this to be a little complicated for such a basic need. 

  • [deleted] replied

    Hi Oliver,

    thank you for the kind reply; I apologize for the later response, as we don't work on weekends.

    I’m using services and naming them “Service Name (half day) and Service Name (Full day) “ I then specify the duration of each service (4 hrs and 8 hours). This seems to work as when I select a full day service , the day is now greyed out for any other service option. 

    If it works for you, wonderful - I am just concerned if there may be an issue in overlapping; please let me know if that happens.

    We are aiming to adapt to as many business models as possible, which is made by including new features and tweak over time, such as the one you have suggested:

    Maybe I don’t understand but setting durations and employee hours is one way but wouldn’t it make sense to set specific times throughout the day with the ability to label it too? 

    You can set up different work hours for one employee in one day for multiple services (8 - 10 on service A 11 - 13 on service B etc); however, if this way would not work for you, you can suggest this as a feature here.

    We have a lot of feature requests,  the most requested features are in the top of the list and we really try to implement as many new features in each update.