As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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I bought the upgrade from lite to pro but it is coming up with the message " the link has expired". I know that means that the file is too large. I have tried to do the FTP route however the issue is that my web designer is in hospital which means he is unable to provide me any of the details for the hosting log in.
I have no way to upload the plug in to my word press. Please help.
Hi Natalie,
Thank you for your purchase.
Sorry for late response, we did not work because we have national holidays.
Can you please tell me did you try to follow this guide
https://wpamelia.com/lite-upgrade/
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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