As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi
As you see in the link below, I can't figure out how to show the image of the product (in this case 30. min aroma massage) when purchasing.
https://share.getcloudapp.com/7KuPw4zY
It seems like nothing changes in frontend, when I change the image in backend.
I have cleared cache + purged cache etc.
I also would like to know, how I can remove these fields when booking via Amelia, since there are no reason that clients should fill out Land (country), Gadenavn (street name) etc. when they are booking a treatment.
https://share.getcloudapp.com/YEuR6q54
You can see the proces in following this link: massageplejersken.dk/booking and entering the password: booking
Thank you
Sorry.
A wrote a wrong headline. I don't want to skip the cart page, but remove some of the fields as mentioned in the text.
thanks
Hi Mads,
thank you for reaching out, and for the video - it helped a lot
For the image in the Cart:
I guess you're using the "Appointment" product for Amelia Services, which is generated by default, correct? If this is true, images from your services will not be forwarded to WooCommerce. Instead, you would need to set a default image for that product, in Products/edit product:
This will show the product image for all Amelia Services in the cart:
You're also able to create new products, and then link them in Service settings, so each service is a different WooCommerce product. Then, you could set up a different image for each product.
For the fields, I can hide them with Custom CSS but as they are marked with * as mandatory I am worried that this may influence the way customer processes trough checkout.
Thank you.
That solved my problem.
How can I disable Woocommerce emails being send out when a booking has been made via Amelia Booking?
I could disable all woocommerce emails in woocommerce settings, but then no email will be send out, when a products from the shop has been purchased.
So how can I set it up so only the Amelia email will be sent out when a booking has been made and only the normal woocommerce email, when a product has been purchased?
Thanks
Hi Mads,
thank you for the kind reply!
I'm happy to hear it helped
If you have WooCommerce connected to Amelia for payment purposes, their email is unfortunately automatically sent as soon as someone makes a booking and pays trough WooCommerce integration.
When integration is connected as a payment gateway for bookings, WooCommerce "triggers" this email upon completed Amelia booking.