We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2769437
Custom Customer Profile + Reservation
Closed

Comments

  • Noman started the conversation
    May 5, 2021 at 9:25pm

    HI 

    I was wondering if we have the ability to customize the Customer Profile? User can login to their profile and see data, stats with historical data. We can use another plugin to do that.  If not what would you recommend to do that?

    We had a few other questions.  

    Please advise?


  • [deleted] replied
    May 7, 2021 at 5:38am

    Hi Noman,

    thank you for taking interest in Amelia, and for reaching out to us!

    •  We have a Customer Panel, where customers can manage their appointments and events - if you give them permissions, they can reschedule or request cancellations.
    • For the event booking form - this can be made with adding Custom fields to the booking form (name, email, and phone are standard fields; you can add more fields for, for example, dog's name, breed, etc).
    • Unfortunately, at the moment there's no option to set recurring payments aka subscriptions in Amelia itself. One of the reasons is that Amelia doesn't store any payment details (what makes it so GDPR-friendly, on the other hand). 
      We are always looking for ideas on how to make Amelia better. So if you have a couple of minutes, please suggest this feature on our website. Probably, it can be achieved with some third-party plugin or service, such as WooCommerce's Subscription, but we didn't test it with any subscription plugin, that's why we can't be sure if it will work flawlessly. Our integration with WooCommerce is payment based, however, for now, only for single transactions.
    • Space booking can be rented for any time span within 24 hours; for daily rents, you can set up a Daily recurring service for renting - your clients would pick a first day, choose to repeat it, and then choose until when they will rent.

    I hope this helps, Nomansmile.png