Hi Alexia, 

Thank you for your purchase. 

1 - I'm afraid that will create problems and the notifications won't work with SMTP if you don't allow less secure apps in your Google account, unfortunately. You can check out if that is possible with the WP Mail SMTP plugin maybe, if you install it and set it up on your website, you need to choose WP Mail in Amelia as well, but it should use that other plugin's configuration for sending emails .

2 - Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look. We will need to book some test appointments to check this out.

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here because this ticket is private and nobody can see them except us.

3 - There isn't such possibility in Amelia with its current built-in features, unfortunately. We will work on that in the future, but for now we can't say when it could be implemented.

If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.

Hello Alexia

Are you maybe using multiple languages on your website?

I'm glad to hear that, Alexia

If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.