Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Hello,
first I'd like to start with the issues I have:
I use WP Amelia within Oxygenbuilder - the registering for an event works fine. Also, I never had any issues running shortcodes there.
Additionally I'd like to ask for features, which are important especially in the time of corona for gyms for example:
Thank you for looking into the issue as well as considering the feature requests.
Regards,
Chris
Sadly I did not get an response. [ameliacatalog service=5] causes the load a cycle only and shows the following error in the broswer console. The issue with the customer panel isn't resolved either yet.
Hi Christopher,
thank you for reaching out to us; I apologize on the later response, as we don't work on weekends.
Regarding the shortcode; please go to Amelia > Customization and check if the option Use already preloaded Vue is enabled.
If it is, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thank you so much for the kind suggestions; I'll forward this, but I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.