We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
is it possible to integrate with Active Campaign CRM platform?
Hi Adrian,
thank you for taking interest in Amelia, and for reaching out to us!
We don't have direct integration with Active Campaign at the moment, but we have added Web Hooks to our plugin which you can use to connect our plugin with Zapier and then with Mailchimp or Active Campaign so you can send customer's and appointment's data after each booking action and also after canceling and/or rescheduling actions.
More about our WebHooks and how to set the connection you can read here.
Is it possible to link with wp-fusion?
Hi Adrian,
Not at the moment, unfortunately.
You can add both integrations as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.