I appreciate that it's a holiday so don't expect an immediate response.
I have a service with 3 different, single word tags, one of which is gazpacho. When I use the shortcode [ameliaevents tag=gazpacho] it shows the list of events with the tag gazpacho with no problem.
I have also created another event, again with 3 different tags. One of these tags is made up of 3 words eg "Paella de mariscos". I am trying to show the event on my product page using the shortcode [ameliaevents tag=Paella de mariscos] however the list of events shows "There are no results".
I've noticed that the shortcode you provided is missing the ' - the single quote mark. So, basically, the shortcode should look like this: [ameliaevents tag='Paella de mariscos'].
Also, please make sure that there's no misspelling.
Because I re-created your settings according to the video and it still worked (with an apostrophe aka single quote sign), so that means that at least the new version 3.2 doesn't have a bug, and it can work the way you require.
There should be apostrophes in the tags, it might work without them with one-word tags, but not with tags that have multiple words in them.
I will consult with our developers regarding your case since as I can see you have a quite complicated configuration through Woo Products, and I'm not sure if it might cause a conflict.
Could you please provide us with temporary WP Admin access? We don't interfere with any data except for the plugin and, of course, we don't provide login details to a third party.
Hi there,
I appreciate that it's a holiday so don't expect an immediate response.
I have a service with 3 different, single word tags, one of which is gazpacho. When I use the shortcode [ameliaevents tag=gazpacho] it shows the list of events with the tag gazpacho with no problem.
I have also created another event, again with 3 different tags. One of these tags is made up of 3 words eg "Paella de mariscos". I am trying to show the event on my product page using the shortcode [ameliaevents tag=Paella de mariscos] however the list of events shows "There are no results".
Is there a reason for this or a way round it?
Many thanks in advance for your support.
Good day!
Thank you for understanding
I just tested this tag and it worked on my site.
I've noticed that the shortcode you provided is missing the ' - the single quote mark. So, basically, the shortcode should look like this: [ameliaevents tag='Paella de mariscos'].
Also, please make sure that there's no misspelling.
Best Regards.
Hi,
That's really interesting.
Because I re-created your settings according to the video and it still worked (with an apostrophe aka single quote sign), so that means that at least the new version 3.2 doesn't have a bug, and it can work the way you require.
There should be apostrophes in the tags, it might work without them with one-word tags, but not with tags that have multiple words in them.
I will consult with our developers regarding your case since as I can see you have a quite complicated configuration through Woo Products, and I'm not sure if it might cause a conflict.
Could you please provide us with temporary WP Admin access? We don't interfere with any data except for the plugin and, of course, we don't provide login details to a third party.
I will get back to you after the weekend.
Best Regards.
Good day!
Sorry for the delay.
Please use this email address for database access: [email protected]
Let me know when it's done.
Hi Liza
They should be able to access the site via linguamasteri.com not www.linguamasteri.com. Hope that helps with access but if not, do let me know.
I see.
Now it worked, thanks.
I will get back to you soon.
Good day!
Some updates: our developer confirmed that the issue isn't coming from Amelia's end.
He's trying to find a workaround to make it work with SKU as you require.
I will keep you posted.
Hi!
No worries, it's totally fine.
I see.
Our developer confirmed that the fix will be added to the next update, but the current one (version 3.3) doesn't have it yet.
So, you can install an FTP plugin, or you can wait until the next update if it's not too critical for you.
Please let us know if you have any other questions.
Best Regards.
Good day!
I believe it will take a month (if we don't face any issues).
So probably we should try to access FTP, what do you think?
Best Regards.