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  Public Ticket #2766677
Google calendar - data collection issue
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  • Angel started the conversation

    Hi There,

    Greetings of the day!!

    I've integrated

    Hi There, Greetings of the day!!

    I've integrated google calendar successfully as per your documentation however, all the booking data are not showing on the google calendar, so could you please help me here to solve this error.

    Also, I'm sharing credentials so maybe it can be helpful to identify the error.

    Thanks in advance!

    Kind Regards,


  •   Angel replied privately
  •   [deleted] replied privately
  • Angel replied

    Hi Ivana,

    Thanks for your kind reply.

    I've checked twice all 3 things which you mentioned here and also given you access so could you please check this for me so we can solve this issue?

    Thanks for your co-operation!

    Kind Regards,

    Angel


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  • Angel replied

    Hi Ivana,

    Could you please help me here,

    As my client wants to make a booking system, where user can select more than one slot at a time like there is 2 hours = 1 slot, so if a user wants to book 2 or 4 slots (more than one slots) so could you please let me know how can we do that system with this plug-in? So users can book more than one slot.

    9609283647.png


  • Angel replied

    Hi Ivana,

    Regarding check box text, seems there is a text limitation of 45-50 words. However, my client wants to add more text there as per their requirements, so could you please help here so I can add more text than limited words.

    Please review the attached screenshot.

    Kind Regards,

    Angel

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  • [deleted] replied

    Hi Angel,

    thank you for the kind reply.

    Unfortunately, we are unable to increase the word maximum for this field at the moment; you can suggest that as a feature request here, or check if there is such request there and vote for it. 

    Have you managed to Add Option to the Checkbox field (is this text on the Checkbox Label, or Add Option)?

  • Angel replied

    Hi Ivana,

    Could you please also revert to my other previous posted requests?

    I've checked twice all 3 things which you mentioned here and also given you access so could you please check this for me so we can solve this issue? Thanks for your co-operation! Kind Regards,

    Angel

    4524383657.png

  • Angel replied

    Hi Ivana,

    Could you please also revert to my other previous posted request before a week?

    My client now frustrated and it taking too long to get your feedback, please need your support here

     First initial Issue :

    9404300031.png

    Your response on the same:

    8992375976.png

    3rd: My Response

    3667007285.png

    Now could you please help here to resolve the main issue also I've given all credentials as requested by you.

    Please resolve as soon as possible and revert me.

    Thanks in advance!

  • [deleted] replied

    Hi Angel,

    thank you for reaching out!

    I apologize for the later response, as we don't work on weekends.

    For the checkbox, have you managed to Add Option to the Checkbox field (is this text on the Checkbox Label, or Add Option)?

    Also, for the booking of multiple slots this is unfortunately not possible in a single service at the moment; you can set up multiple appointments offer via Packages of service, a feature available in Pro and Developer licence.

    For the integration, everything seems fine in the console, however, i have noticed that you have 2 projects one is Booking and the other one is Service Booking. I have consulted a developer to check and help me find the cause of the issue, however, can you please advise on the double project for Amelia in the meantime?

  • [deleted] replied

    Hi Angel,

    thank you for your patience!

    Regarding the calendar, it works now. Appointments made in Amelia reflect in Google Calendar.

    Appointment in back-end:


    5518495742.png

    Appointment in Google Calendar:

    8268889016.png

    Also, it seems that your WP Time Zone and Google time zone are not aligned; please amend it to avoid conflict in the future:

    Time Zone in WP:

    1769124088.png

    Time Zone in Google:

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