As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I am thinking about buying your plugin "Amelia" but first I want to ask a couple of questions to know if it would suit what I need.
With your plugin is it possible to make reservations by time interval? In other words, the client can reserve a space and choose how many hours he wants to reserve it.
On the other hand, is it also possible to make reservations by days?
The intention I have is to create a service where the customer can book by hours a soccer field (for example) and another service where the customer can book a space for days to make celebrations.
Thank you very much
Translated with www.DeepL.com/Translator (free version)
Hi, Marc!
Sorry for the delayed response, it was a National holiday in our country.
And thank you for your inquiry.
1. I'm afraid, at the moment each Service and Event should have a pre-set duration in Amelia. There's a workaround: if you use Services, then you can set Extras to each Service, and these Extras will have a duration and a price. Thus, let's say the original duration of the Service is 1h and the price is $10, and then there are 5 available Extras, each of them has a duration of 1h and a price of $5, so by choosing 2 Extras the Customer will get the total duration of 3h and total price of $20.
However, this workaround works only with Services, Events don't support Extras.
2. In Amelia, a Service can last up to 23h 30mins, and an Event can last for multiple days. But as I mentioned, Events is supposed to have a pre-set duration, and there's no workaround to fix it.
Please let us know if you have any other questions.
Best Regards.
Thank you very much for your reply!
I have another question, what languages does Amelia speak? I need her to be available in Catalan
Hi, Marc!
I'm glad I could help.
I'm afraid, at the moment Catalan isn't included in Amelia's languages.
However, you can translate Amelia with POEDIT or Loco Translate yourself. We will provide you with a step-by-step guide on how to do it. To be honest, that's how we got all our translations except for the English one: our users kindly shared with us the files that they translated, so we were able to add them to Amelia.
Best Regards.