Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
Is the scheduling service with text and email HIPPA compliant?
Hello Stacie.
We don't store any data from your website, so everything you do with Amelia is saved in your WordPress database. The plugin is GDPR compliant, so if a customer was to delete their account, all details related to it will also be deleted.
Your administrators and Amelia managers would be able to see all customers, but employees will only be able to see their customers and customers created by you, which have not yet been assigned to an employee.
I am not too familiar with HIPAA, but from what I can see, Amelia shouldn't pose a risk here. Can you tell me which points you are most concerned about?
Kind Regards,
Aleksandar Vuković
[email protected]
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