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  Public Ticket #2765458
Appointments automatically pending
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  • Angel started the conversation

    Hii,

    My booking appointments automatically going in pending status
    So how can I solve this problem

  • [deleted] replied

    Hi again, Angel!

    Please check what is the default Appointment status in Amelia -> Generals Settings. If it's "Pending", then please change it to "Approved":

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    Best Regards. 

  • Angel replied

    Hi Liza,

    Could you please help me here,

    As my client wants to make a booking system, where user can select more than one slot at a time like there is 2 hours = 1 slot, so if a user wants to book 2 or 4 slots (more than one slots) so could you please let me know how can we do that system with this plug-in? So users can book more than one slot.

    Kind Regards,

    Angel

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  • [deleted] replied

    Hi, Angel!

    Unfortunately, it is not possible to book multiple appointments at once with current built-in features in Amelia. But it is on our to-do list for future updates.

    However, it can be achieved with some workarounds.

    One of the workarounds is to use Recurring appointments. But it is suitable only if a customer books multiple appointments of the same service.

    The other one is Packages of Services - it is a feature that allows creating packages of multiple appointments (of the same or different services). In that case, the services that are included in the package and the number of appointments will be fixed, and the price will be set for the whole package. You can see more information here.

    Please note that the Packages feature is only available for Amelia Pro and Developer licenses.

    Best Regards. 

  • Angel replied

    Hi Liza,

    There is a Select box. And option should be selected by default. But there is not a single option selected.

    9656667057.png
    For example, it should be so

    Kind Regards, 

    Angel

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  • [deleted] replied

    Hi, Angel!

    Actually, no. If a Custom field is not mandatory, then no answer will be pre-selected (because it will just remain empty), and if it is mandatory, then pre-selection doesn't make any sense since a Customer has to choose his/her option anyways.

    Best Regards.