Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay
  Public Ticket #2765371
Can't select the time from backend appointment view
Closed

Comments

  • Kazuki started the conversation

    I need to make an appointment from the backend, but for some reasons even if there are capacities at a specific time, time doesn't show so can't make any booking.

    (I believe that we can make appointments from backend even though customers can't make appointments due to the preparation time. )

    For example, there's a plan called "01", and it has 20 maximum capacity. At 14:00, there's a booking with 5 ppl. so there should be 15 capacity left but I can't even select the time. The same thing is happening everywhere. 

    I made sure that the "Allow booking below minimum capacity" is selected. 

  • Kazuki replied

    it's 5/1 today, I wrote wrong on the photo. but still..

  • Kazuki replied

    It seems to be that if there's any booking on time, we can't select anything at the same time anymore. Capacity is not working. Sorry in case If I'm missing some setting.

  • Kazuki replied

    all right... I noticed that I can put some extra customers on the existing booking.. I was a bit confused but the problem is solved. 

    Sorry for the mess, thanks!

  • [deleted] replied

    Hi, Kazuki!

    I apologize for the delayed response, it was a National holiday in our country.

    I'm glad to know you found the solution.

    How can I help you now, maybe you still have some questions left?

    Best Regards.