Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Hi, I recently updated Amelia to 3.2.
The backend "Calendar" which conveniently illustrates appointments, which was working fine previously, is now broken -- it is just blank, and I can't select any employees, it just says "All Employees" but when I click that, still it does not show any appointments. The "Services:" button at the top right on the same page also never finishes loading.
I've tried clearing all caches, refreshing, and swapping accounts -- all blank and not working.
I've seen others in this same forum with the same/similar issue, so will a fix be coming soon or will I need to restore a previous update?
Hi, Alec!
Thank you for choosing Amelia.
Please try to look for an Employee with an "empty" Last Name, and if you find him/her, please edit this Employee.
Looking forward to hearing from you.
Hi Liza,
I've checked and every employee has last names inputted -- it is a mandatory field anyways.
The backend calendar still does not show any appointments, past and future, and does not show any employees.
Please assist!
Hi, Alec!
Sorry for the delayed response, it was a National holiday in our country.
Could you please provide us with a temporary WP Admin login and database access, so we will be able to investigate the issue from the inside? You can post them here as a private reply.
Looking forward to hearing from you.
Hi!
This is happening to me as well. Today the calendar stopped displaying appointments and is completely blank. Tho I can see the appointments in "Appointments" section but there is nothing in the Calendar.
Hi, Caroline!
I'm sorry that you faced this issue.
Could you please also check if there's an Employee with an empty Last Name? If so, please edit his/her name.
Also, please try to deactivate all other plugins except for Amelia and see if the calendar is visible again. If that helps, please start activating plugins one by one until you find the problematic one.
I already mentioned these solutions before, but usually, similar issues are related to an "empty last name" or to a conflicting plugin.
If it doesn't resolve the issue, please open a new ticket (since you won't be able to post a private response here) and provide us a temporary WP Admin login and database credentials.
Looking forward to hearing from you.