We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2763039
Booking form
Closed

Comments

  • Andre Clarke started the conversation
    April 28, 2021 at 1:30pm

    Guys on the last page of the booking can it be a form that needs to be submitted? So essentially some of my services would be bookable through a merchant (Paypal/Stripe) so would take payment on the last step & other courses would be booked with an enquiry form???

    Is this possible?

    If we can do this then i will buy the plugin, this is an integral feature requirement.

    Thanks Andre

  • [deleted] replied
    April 28, 2021 at 2:38pm

    Hi Andre,

    thank you for taking interest in Amelia, and for contacting us.

    Amelia does not have a set form for the booking - we have a customizable one with Custom Fields feature.

    You can add checkboxes, radio buttons, text fields.... We also have an attachment one in case you need your users to submit documentation.

    All of the data entered by each client will be available to you as an admin on the backend.

    You can even set some buttons to be mandatory (customer cannot proceed unless these are filled out); however, please bear in mind that this will stay mandatory for every booking.

    Would this work for you?smile.png

  • Andre Clarke replied
    April 28, 2021 at 2:49pm

    Thanks very much Ivana & yes I think that will work.

    Can i just be clear.

    1. Half of my services will go through to take payment after booking.

    2. The other half will go to the form & when they submit this I will manually contact them.

    Can i configure my courses this way?

    I am a teacher & my 1to1 classes i can take bookings for but my group classes need to be enquiries that is why i need 2 different checkouts?

    Does that make sense?

  • [deleted] replied
    April 30, 2021 at 4:05pm

    Hi Andre,

    thank you for contacting backsmile.png

    I see now, you'd like to have 2 checkouts; at the moment we have separate checkouts depending on the payment type and service - if you set service x to be on site, and it requires a form to be filled, it can work because client will not be prompted to pay immediately but when they arrive to your location; you can set service y to be paid online and customer will be prompted to pay immediately in order to have their booking accepted.