Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
The hours my clients can book don't coordinate with the working hours of my employees? What could be an explanation to this?
Hi, Viktor!
Sorry for the delayed response.
And thank you for choosing Amelia.
Please make sure your WP Time Zone settings are set to the City and not to UTC format.
If you enable the "Show booking slots in client time zone" option in Amelia -> General Settings, then the time on the front end will be shown according to the Time Zone that is set in your Customer's operating system (i.e. computer), or Google/any other account. Also, it can be affected by VPN. So, if this option is enabled, then the reason might be the Customer's Time Zone incorrect settings.
Also, please note that Service availability depends on the Working hours settings in the Employee's profile and not in Amelia -> Settings -> Working hours and Days off (just in case).
Best Regards.