Please also check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Working hours need to be long enough to fit the service duration.
In case all this is set up, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
My booking schedule just keeps loading forever. I have verified the employee and the services and that they are both assigned to each other.
Hi Kelley,
thank you for reaching out to us!
Please also check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Working hours need to be long enough to fit the service duration.
In case all this is set up, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.