Okay
  Public Ticket #2761038
524/525 Errors
Closed

Comments

  • Pamela started the conversation

    Getting the above errors what is happening And what can I do?

  • [deleted] replied

    Hi Pamela,

    thank you for reaching out to us.

    These are timeout errors, when server takes too much time to respond to the command you have given to it.

    Please tell me if you have Amelia 3.2, WordPress 5.7.1, and if you have recently cleared your cache.

    Also, please enable all plugins except Amelia to make sure it caused the timeout error.

    Please check with your hosting provider as well.


    If the issue persists, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here because this ticket is private and nobody can see it except us.