Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2760847
Is it possible to set a location-specific cancelation time?
Closed

Comments

  • Ossi Viljakainen started the conversation
    April 26, 2021 at 11:38am

    Hi,

    We would need Amelie for multi-location, multi-employee setup. Is it possible to set site-specific cancelation deadlines? 

    For instance we would like to have 24 hours cancelation deadline for our main location, but 72 hours cancelation deadline for remote locations, where our employees will have to book a flight and fly in to.

  • [deleted] replied
    April 27, 2021 at 12:02pm

    Hi, Ossi!

    Thank you for your inquiry.

    It is not possible to set that up with the current built-in features in Amelia. However, there's a workaround for that: you can create different Services for each location (and even place them separately, so each location will have its "own" booking form), then you can set the "Minimum time required before canceling" for each of them in Edit Service -> General Settings. Thus, you can set 24 hours cancelation deadline for the Services from your main location and 72 hours for the other ones.

    Please let us know if you have any other questions.

    Best Regards.