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  Public Ticket #2760847
Is it possible to set a location-specific cancelation time?
Closed

Comments

  • Ossi Viljakainen started the conversation

    Hi,

    We would need Amelie for multi-location, multi-employee setup. Is it possible to set site-specific cancelation deadlines? 

    For instance we would like to have 24 hours cancelation deadline for our main location, but 72 hours cancelation deadline for remote locations, where our employees will have to book a flight and fly in to.

  • [deleted] replied

    Hi, Ossi!

    Thank you for your inquiry.

    It is not possible to set that up with the current built-in features in Amelia. However, there's a workaround for that: you can create different Services for each location (and even place them separately, so each location will have its "own" booking form), then you can set the "Minimum time required before canceling" for each of them in Edit Service -> General Settings. Thus, you can set 24 hours cancelation deadline for the Services from your main location and 72 hours for the other ones.

    Please let us know if you have any other questions.

    Best Regards.