2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included.
The above option is enabled in services settings.and also added [ameliabooking] this shortcode in a page but still the booking date is disabled attached the screenshot
If you have checked your employee's work hours as well, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Created services and category
but i couldn't select a date while creating an appointment with selected services and employees.
Hi Sreyas,
thank you for reaching out to us!
Please check these points:
1. Are these services visible on the site?
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included.
The above option is enabled in services settings.and also added [ameliabooking] this shortcode in a page
but still the booking date is disabled
attached the screenshot
Hi Sreyas,
thank you for the kind reply.
If you have checked your employee's work hours as well, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi,
admin details
site url : https://dev.freightlabco.com/wp-admin/
username : [email protected]
password : weamse@test
regards
Hi Sreyas,
I found the cause.
It seems that your service Special Service, lasts for 23 hours + 30 minute buffer before + 30 minute buffer after.
This totals to 24 hours and your employee only works from 1 - 23, meaning they work 22 hours total and this service cannot fit into their schedule.
Please adjust their work hours and service duration accordingly.