Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay
  Public Ticket #2760185
Calendar note loading
Closed

Comments

  •  1
    Leah started the conversation
    April 25, 2021 at 4:15pm

    Hello please see my private ticket as well.

    I need help ASAP.

    There is an issue with the plugin it is suddenly no longer registering any of my employees. I cannot add them in again, the users still exist but It's like they are already added but nothing shows up in the employee dashboard or services. My calendar won't load and services are also gone.

    Loosing revenue +++

    NEED HELP ASAP. I sent a ticket yesterday and still no response. 

  •  1
    Leah replied
    April 25, 2021 at 4:20pm

    I see there was a new update recently. Could that have caused it? Should I roll back my website??

  •  1
    Leah replied
    April 26, 2021 at 1:39am

    Update, I just did a database restore from when I received the last booking and it is still not working


  • [deleted] replied
    April 27, 2021 at 11:50am

    Hi, Leah!

    Sorry for the delayed response, we don't work on weekends, and after that, we respond to the tickets in the order they were submitted.

    I see that my colleague already works on the other ticket you opened. So, I will close this ticket since it's a duplicate one.

    Please feel free to contact us if you have any other questions.

    Best Regards.