We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2759477
Duplicate events
Closed

Comments

  •  11
    Tania Emmerechts started the conversation
    April 24, 2021 at 10:45am

    Hi,

    I would like to be able to duplicate an event, so I only have to adapt the date.

    As far as I understand, if I create a recurring event, the customers have to register for the whole series. Also the options for 'every week', 'month'... don't fit for my clients needs.

    Thank you,

    Tania

  • [deleted] replied
    April 26, 2021 at 11:42am

    Hi Tania,

    thank you for contacting us; I apologize for the later response, as we don't work on weekends.

    At the moments, events cannot be duplicated, unfortunately.

    If you set the event to recurring, it will just repeat until a certain date, weekly, monthly, or yearly. Customer will sign up for one date only, not all of them.

    If you set multiple dates in one event (event that lasts 4 days for example) customer will be signed up for all 4 days immediately.

    You can suggest event duplication as a feature request here, or check if there is such request there and vote for it. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.


  •  11
    Tania Emmerechts replied
    April 26, 2021 at 12:11pm

    Thank you for your reply.

    You are right not to work in the weekend, I hope you enjoyed yours.

    I made a suggestion through the link you provided.

    Thank you,

    Tania

  • [deleted] replied
    April 27, 2021 at 8:57am

    Hi Tania,

    thank you so much for kind wishes; I hope your weekend was good, as wellsmile.png

    Also, thank you for the suggestion!