Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Hi,
On April 2 I was charged for this plugin but I never said I wanted to make this purchase.Furthermore I did'nt receive any message before this charge as it is mandatory in those cases. Finally, I did not receive a bill for this charge either.
I therefore demand a full refund of this undue charge and I reserve the right to file a complaint with my bank for abusive charges.
Juan Barrios
Hi Juan,
thank you so much for letting us know! I apologize for the later response, as we don't work on weekends.
The refund has now been issued, and subscription canceled
I wish you an amazing day; If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Thank you Ivana,
I'll check the refund in order to confirm the refund.
Have a nice day.
Thank you for the kind reply, Juan
Please bear in mind that it takes 5 - 7 business days for the refund to be fully processed.
If you have more questions, please feel free to contact us back.