Hello, Following an update, my appointments do not appear anymore. The employees and services do not appear either. On the other hand, my customers appear. Thank you for your help
Hello, I had to recover an old version of my site to get my reservations working again. In fact the update from version 3.1.2 to 3.2 has a bug. I updated twice and each time, the customers, services and employees did not appear anymore. So I don't dare to do the update anymore. What do you advise me to do? Another question: How do I delete the reservation history for a period? Thank you and have a nice day
I apologize for the delayed response, we don't work on weekends.
Could you please provide us with temporary a WP Admin login, FTP and database access, so we will look into the issue from the inside? You can post the credentials as a reply to this ticket, just make sure you use private mode.
We don't interfere with any data except for the plugin and, of course, we don't provide login details to a third party.
URGENT
Hello,
Following an update, my appointments do not appear anymore.
The employees and services do not appear either.
On the other hand, my customers appear.
Thank you for your help
https://www.salonalatour.be/reservation/
7am :
I just looked in my database (phpmyadmin)
The appointments are there but they don't appear in wordpress?
Same thing for employees and services.
It happened after the last update.
Hello,
I had to recover an old version of my site to get my reservations working again.
In fact the update from version 3.1.2 to 3.2 has a bug.
I updated twice and each time, the customers, services and employees did not appear anymore.
So I don't dare to do the update anymore.
What do you advise me to do?
Another question:
How do I delete the reservation history for a period?
Thank you and have a nice day
Translated with www.DeepL.com/Translator (free version)
Hi, Anne!
I apologize for the delayed response, we don't work on weekends.
Could you please provide us with temporary a WP Admin login, FTP and database access, so we will look into the issue from the inside? You can post the credentials as a reply to this ticket, just make sure you use private mode.
We don't interfere with any data except for the plugin and, of course, we don't provide login details to a third party.
Looking forward to hearing from you.