Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay
  Public Ticket #2758403
Manage Languages says "No Data"
Closed

Comments

  • Tristan Zimmerman started the conversation
    April 23, 2021 at 3:10am

    I have all of the original .mo and .po files that come with the plugin in the correct folder on our site but when I search for a language in the "Manage Languages" section of the General Settings all I get is a message that says "No Data".

    I followed these instructions in the docs: https://wpamelia.com/multilingual-support/

    Is there something else we ned to do to make the languages show up?

    Thanks!

  •  2,576
    Aleksandar replied
    April 23, 2021 at 1:00pm

    Hello Tristan

    We haven't had this issue reported. This is a new feature, so caching should not be involved, but just in case try deleting caching from your server.

    If that doesn't work, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

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    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  •   Tristan Zimmerman replied privately
  • Tristan Zimmerman replied
    April 25, 2021 at 4:58pm

    Just for the record I had to roll the plugin back to 3.1.2. Our services still existed in our DB but they weren't being listed anywhere on the front end or in the Wordpress admin, plus we received an error when we tried to create recreate them.

    Here is an error I was receiving in my browser console in the Wordpress admin:

    in /wp-content/plugins/ameliabooking//public/js/chunks/amelia-booking-dashboard-1e03b37df0806dffcc45.js
Error: Request failed with status code 500
    at e.exports (amelia-booking.js?ver=3.2:1)
    at e.exports (amelia-booking.js?ver=3.2:1)
    at XMLHttpRequest.f.<computed> (amelia-booking.js?ver=3.2:1)
    /wp-admin/admin-ajax.php?action=wpamelia_api&call=/enti…ypes[]=employees&types[]=categories&types[]=custom_fields&types[]=packages 500
(anonymous)    @    VM5646:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
e.exports    @    amelia-booking.js?ver=3.2:1
e.exports    @    amelia-booking.js?ver=3.2:1
Promise.then (async)        
o.request    @    amelia-booking.js?ver=3.2:1
o.<computed>    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
fetchEntities    @    amelia-booking-dashb…7df0806dffcc45.js:1
getDashboardOptions    @    amelia-booking-dashb…7df0806dffcc45.js:1
created    @    amelia-booking-dashb…7df0806dffcc45.js:1
Ve    @    amelia-booking.js?ver=3.2:1
tn    @    amelia-booking.js?ver=3.2:1
xn._init    @    amelia-booking.js?ver=3.2:1
s    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
init    @    amelia-booking.js?ver=3.2:1
n    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
d    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
e._update    @    amelia-booking.js?ver=3.2:1
pn.before    @    amelia-booking.js?ver=3.2:1
pn.get    @    amelia-booking.js?ver=3.2:1
pn.run    @    amelia-booking.js?ver=3.2:1
hn    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
Je    @    amelia-booking.js?ver=3.2:1
Promise.then (async)        
qe    @    amelia-booking.js?ver=3.2:1
tt    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
pn.update    @    amelia-booking.js?ver=3.2:1
de.notify    @    amelia-booking.js?ver=3.2:1
set    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
be.updateRoute    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
i    @    amelia-booking.js?ver=3.2:1
i    @    amelia-booking.js?ver=3.2:1
pe    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
i    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
Promise.then (async)        
(anonymous)    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
ve    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
f    @    amelia-booking.js?ver=3.2:1
i    @    amelia-booking.js?ver=3.2:1
i    @    amelia-booking.js?ver=3.2:1
pe    @    amelia-booking.js?ver=3.2:1
be.confirmTransition    @    amelia-booking.js?ver=3.2:1
be.transitionTo    @    amelia-booking.js?ver=3.2:1
t.push    @    amelia-booking.js?ver=3.2:1
je.push    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
r    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
r    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1
(anonymous)    @    amelia-booking.js?ver=3.2:1</computed>
  •  2,576
    Aleksandar replied
    April 26, 2021 at 8:40am

    Hi again Tristan

    Files like this one /wp-content/plugins/ameliabooking/public/js/chunks/amelia-booking-dashboard-1e03b37df0806dffcc45.js are replaced with every update, and when you modify something in Amelia/Customize section.

    They are cached on your server, so whenever you update the plugin you need to flush the cache from your server, or it will try to load cached files which are not being used anymore (or don't exist anymore). Please reinstall v3.2, delete cache from your server and your browser, and try again.

    If that fails, I'll use the credentials you previously provided to log into your website, and see what's going on.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  • Tristan Zimmerman replied
    April 26, 2021 at 5:02pm

    I flush our site cache pretty frequently as I make updates or tinker with it, but I'll keep that in mind that we need to flush it anytime we update the Amelia plugin.

  •  2,576
    Aleksandar replied
    April 27, 2021 at 11:16am

    Thanks, Tristan.

    This is mandatory only on some installations, not on all, but if your issue is resolved now, I'd say that it is mandatory on your end.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  • Tristan Zimmerman replied
    April 27, 2021 at 8:04pm

    Looks like everything is working now! I re-uploaded the entire plugin, overwriting everything in the Amelia plugin directory and then flushed all the caches.

    I appreciate your help with everything, thank you.

  •  2,576
    Aleksandar replied
    April 28, 2021 at 10:11am

    You're welcome, Tristan

    Glad I could be of assistance.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables