Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2758292
Outlook Integration
Closed

Comments

  • Joe started the conversation
    April 22, 2021 at 10:29pm

    Everything is set up right on the back end but it's not recognizing when there's already something on the person's calendar. Also having trouble setting notifications for all employees to receive schedule requests. When I try to create an employee, it says they're already created, when they're not.

  • [deleted] replied
    April 27, 2021 at 7:21am

    Hi Joe,

    thank you for reaching out to us!I apologize for the later response, as we don't work on weekends.

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.