We cannot replicate the issue on our local installations, or on our production website, so can you clone your website?
If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files that you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it.
Please note that the files will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.
This is a public ticket, so make sure to enable the PRIVATE response.
Since the latest update, I get the error inside PHP log when WP Debug is turned on, can you please confirm the issue?
I'm on the latest version of WP Datatables: v3.4.3 and Report Builder: 1.3.2
[22-Apr-2021 14:55:45 UTC] PHP Notice: Trying to access array offset on value of type null in /Users/uvdev/Local Sites/skraveshippingdev/app/public/wp-content/plugins/wpdatatables/lib/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Writer/Xlsx/Worksheet.php on line 1106 [22-Apr-2021 14:55:45 UTC] PHP Stack trace: [22-Apr-2021 14:55:45 UTC] PHP 1. {main}() /Users/uvdev/Local Sites/skraveshippingdev/app/public/wp-admin/admin-ajax.php:0 [22-Apr-2021 14:55:45 UTC] PHP 2. do_action() /Users/uvdev/Local Sites/skraveshippingdev/app/public/wp-admin/admin-ajax.php:187 [22-Apr-2021 14:55:45 UTC] PHP 3. WP_Hook->do_action() /Users/uvdev/Local Sites/skraveshippingdev/app/public/wp-includes/plugin.php:484 [22-Apr-2021 14:55:45 UTC] PHP 4. WP_Hook->apply_filters() /Users/uvdev/Local Sites/skraveshippingdev/app/public/wp-includes/class-wp-hook.php:316 [22-Apr-2021 14:55:45 UTC] PHP 5. WDTReportBuilderPlugin::downloadReport() /Users/uvdev/Local Sites/skraveshippingdev/app/public/wp-includes/class-wp-hook.php:292 [22-Apr-2021 14:55:45 UTC] PHP 6. WDTReportBuilderReportBuilder->build() /Users/uvdev/Local Sites/skraveshippingdev/app/public/wp-content/plugins/reportbuilder/reportbuilder.php:311 [22-Apr-2021 14:55:45 UTC] PHP 7. WDTReportBuilderSpreadsheetBuilder->build() /Users/uvdev/Local Sites/skraveshippingdev/app/public/wp-content/plugins/reportbuilder/source/class.reportbuilder.php:435 [22-Apr-2021 14:55:45 UTC] PHP 8. WDTReportBuilderSpreadsheetBuilder->fillInSingleFile() /Users/uvdev/Local Sites/skraveshippingdev/app/public/wp-content/plugins/reportbuilder/source/class.spreadsheet.builder.php:355 [22-Apr-2021 14:55:45 UTC] PHP 9. PhpOfficePhpSpreadsheetWriterXlsx->save() /Users/uvdev/Local Sites/skraveshippingdev/app/public/wp-content/plugins/reportbuilder/source/class.spreadsheet.builder.php:251 [22-Apr-2021 14:55:45 UTC] PHP 10. PhpOfficePhpSpreadsheetWriterXlsxWorksheet->writeWorksheet() /Users/uvdev/Local Sites/skraveshippingdev/app/public/wp-content/plugins/wpdatatables/lib/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Writer/Xlsx.php:281 [22-Apr-2021 14:55:45 UTC] PHP 11. PhpOfficePhpSpreadsheetWriterXlsxWorksheet->writeSheetData() /Users/uvdev/Local Sites/skraveshippingdev/app/public/wp-content/plugins/wpdatatables/lib/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Writer/Xlsx/Worksheet.php:76 [22-Apr-2021 14:55:45 UTC] PHP 12. PhpOfficePhpSpreadsheetWriterXlsxWorksheet->writeCell() /Users/uvdev/Local Sites/skraveshippingdev/app/public/wp-content/plugins/wpdatatables/lib/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Writer/Xlsx/Worksheet.php:1020The errors started showing up in log after updating WP Datatables today.
This didn't happen on the older version, how can I get access to the previous version?
Hello TheLoneDev
We cannot replicate the issue on our local installations, or on our production website, so can you clone your website?
If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files that you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it.
Please note that the files will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.
This is a public ticket, so make sure to enable the PRIVATE response.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Also, please tell me which report we should be looking at.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables